Terms and Conditions

The advice given to you (the client) is to the best of the trainer/behaviourist’s knowledge, and it is my responsibility to follow this advice to the best of my ability. If I choose to not follow the advice I have been given, then the responsibility of the advice I take elsewhere is my own.  

 

To confirm any bookings of sessions, payments are to be made upfront on receipt of invoice. 

 

All bookings and appointments made for any of our services are non-refundable and non-transferable, unless stated otherwise. Our services are non-refundable and non-transferable, unless stated otherwise. This is due to the time taken to prepare for appointments. Any exemptions to this policy is to be decided by Emma Caroline Newth-West, only.

 

In the unlikely event that a session is cancelled by Emma Caroline Newth-West, an alternative time slot will be offered by way of rescheduling the appointment, or a full refund will be issued.

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If you are found to have intentionally excluded any relevant information from your form, the training journey will be terminated.